This Privacy Policy explains how the studio collects, uses, stores, and protects personal information provided by visitors and customers. It applies to all interactions with this website, workshop bookings, pattern downloads, and any other services offered. The studio is committed to handling personal data responsibly and in compliance with applicable Australian privacy legislation.

Information We Collect

The studio collects limited personal information necessary to provide services and communicate effectively with visitors. The types of information collected depend on the nature of the interaction.

• Contact information including name, email address, and phone number provided through enquiry forms, workshop bookings, or direct correspondence.
• Booking and transaction details related to workshop registrations, pattern purchases, or custom order requests.
• Technical information such as IP address, browser type, and device information collected automatically when visiting the website.
• Communication preferences and feedback provided voluntarily through surveys, reviews, or direct contact with the studio.

How We Use Your Information

Personal information is used solely for the purposes for which it was collected, or for directly related purposes that the individual would reasonably expect.

• To process workshop bookings, send confirmation details, and provide pre-session information to participants.
• To respond to enquiries, provide customer support, and maintain ongoing communication about services of legitimate interest.
• To improve website functionality, content relevance, and user experience based on aggregated technical data and feedback.
• To comply with legal obligations, resolve disputes, and enforce agreements where necessary.

Legal Basis for Processing

The studio processes personal data based on lawful grounds that vary depending on the specific purpose and context of collection.

Information Sharing

The studio does not sell personal information to third parties. Limited sharing occurs only in specific circumstances outlined below.

• Service providers who assist with website hosting, payment processing, email delivery, and analytics. These providers are contractually bound to use information only for the specified purpose and to maintain appropriate security measures.
• Legal authorities when required by law, court order, or to protect the rights and safety of the studio or others.
• Workshop co-hosts or venue operators where necessary to facilitate event logistics, with information limited to what is required for attendance management.

Data Security

The studio implements reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, and regular security reviews. However, no method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.

Your Rights

Individuals have certain rights regarding their personal information, subject to applicable law and reasonable limitations.

• The right to access personal information held by the studio and to request correction of inaccurate or incomplete data.
• The right to request deletion of personal information where there is no compelling reason for continued processing.
• The right to object to or restrict certain types of processing, including direct marketing communications.
• The right to lodge a complaint with the relevant data protection authority if concerns about data handling practices are not resolved satisfactorily.

Cookies and Tracking

This website uses cookies and similar technologies to enhance functionality and analyse usage patterns. Visitors may manage cookie preferences through browser settings. Detailed information is available in the Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Us

For questions about this Privacy Policy, to exercise data protection rights, or to make a complaint about privacy practices, please contact the studio using the information below. Enquiries will be handled promptly and in accordance with applicable procedures.

Policy Changes

This Privacy Policy may be updated periodically to reflect changes in legal requirements, business practices, or service offerings. Updates will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance of the updated policy.